Terms and Conditions

Introduction 

You may be referred to in these Zunuzi Terms as “you”, “your” or “User(s)”, or may be referred to specifically in your application role as an Authorized User (as shown in the definitions below), for instance, as a Tutor or Student. If you are accessing zunuzi.com on behalf of your children, from an Educational Institution, a company or a legal entity, these Zunuzi Terms shall be a binding agreement between Zunuzi and the User that you represent. If you do not have such authority, or if you do not agree with these Zunuzi Terms, you may not use the services. If you are entering into these Zunuzi Terms as a Student or an Adult Learner and not on behalf of a certain legal entity, these Terms are a contract between you and Zunuzi personally. Meaning that you have to acknowledge that these Terms is a contract between you and Zunuzi, even though it is electronic and is not physically signed, it governs your use of services on this platform. 

You should also read our Privacy Policy (“Privacy Policy”) that compiles a legally binding contract in reference into these Terms and Conditions. If you do not accept and agree to be bound by these Terms and Conditions, including our Privacy Policy, do not use the Site or the products and services offered on the Site. By accepting our Terms and Conditions, you represent that you have read and understood our Privacy Policy, which is available at https://zunuzi.com/zunuzi-privacy-policy. 

Definitions

“Zunuzi”, may be referred to as “we”, “us”, or “our”, this includes all representatives of the company. The trademark “Zunuzi” is also referred to as “License”. 

“Student” means a Member that purchases Tutor Services. For the avoidance of doubt, the child’s Parent/Guardian that applied on their behalf, the Adult Learner, the Students that are authorized by their Educational Institution, and the Employees that are authorized by the Companies & Corporation shall be considered as a Student.

“Tutor Services” means all services delivered by Tutors as described in the Tutor Policy (“Tutor Policy”), this includes but not limited to paid lessons, and other services rendered where Zunuzi Credits (as defined in Payment policy) are exchanged. 

“Escrow System” means the Zunuzi Credits payment method used on Zunuzi. It helps protect Students’ and Tutor’s Credits (money) safely and securely. 

Relationship & scope of the platform 

Modification

Zunuzi reserves the right, at its sole discretion, to modify the Zunuzi Website and to modify these Terms and Conditions, at any time with or without prior notice to the Users of the Website. These updates and modifications may result in changes in the appearance and/or functionality of Tutoring Services, including but not limited to additional or removal of functionality, features, or content. Once modifications have been made, we will either post the modifications on the Sites and the Applications or otherwise provide you with notice. We will also update the “Last Updated” date at the top of the Zunuzi Terms. By continuing to access and use Zunuzi you agree to be bound by the modified Zunuzi Terms, if you do not accept the updated Terms, your only recourse is to cease using this Site.

If you have any questions or inquiries, or would like further clarification please email Zunuzi.com at (email) This email address is being protected from spambots. You need JavaScript enabled to view it..

Any policy changes on this Site will be communicated on this page.

Eligibility 

Although we have good faith to confirm that each Tutor accessing Zunuzi is professional, we hold no liability to provide assurances regarding the character, qualities, and accuracy of information that the Tutor provides on this Site. Zunuzi and its affiliates and licensors will not be liable for any claims, injury or damage arising in connection with your usage of this Platform, every Member when interacting with other Members should exercise caution to protect your personal safety and property. 

Description of Service

Zunuzi Tutoring Services includes:

1. Tutoring Services. Zunuzi Provides members with access to use the Website, which is an online venue where (a) Tutors can upload their area of specialty description onto their profile; (b) Tutors can provide Tutoring Services of all kinds including but not limited to Foreign Language studies, Elementary School subjects, and University subjects. (c) Students, Adult Learners, Parents, Companies and Corporations, and Educational Institutions can use Zunuzi to find Tutors that best fits their requirements and availability to help deliver Instant Learning environments. (d) Students can connect and engage with their chosen Tutors. (e) Once you are confirmed to Tutor on the Zunuzi Platform, you are agreeing to the Zunuzi Tutor Policy (“Tutor Policy”). For the avoidance of doubt, in providing Connection Services, Zunuzi only provides the venue for Members, including Students and Tutors, Zunuzi does not take part in direct interactions between Members. 
2. Payment Services. For Tutors and Students, Zunuzi also provides certain payment processing services, Credit purchase and payment tools, dispute resolution procedures and assistance, and other services in accordance with Zunuzi Payment Policy (“Payment Policy”). Payment Services do not include Connection Services. By accessing this Site, you will need to pay any applicable fees. 
3. Business Services. If you are a Company or Corporation, or such Member that authorizes additional individuals and/or their employees to use the Zunuzi Website, including but not limited to the Tutoring Services and Payment Services. The Company or Corporation can (a) access Employees’ completed lessons; (b) add or remove any Employees from accessing the Zunuzi Platform; (c) Control, monitor or refill their Zunuzi Credits (“Zunuzi Credits”) balance through the Company’s or Corporation’s Zunuzi Account. For the avoidance of doubt, an Employee that is authorized by their Company shall be considered as a “Student”. 

Account Registration

To access Tutoring Services and Provide Tutoring Services delivered on or through the Site, you must register on the site, pay any applicable fees, and create an account, username and password. All Users could register to our Website via the “Sign Up” button on the top right of the page and choose whatever role that is respective to them, this includes Student, Parent, Adult Learner, Company & Corporation, Educational Institution or a Tutor. After registration you must confirm your email address, as you will receive an email message with an activation link, by clicking on it and following it’s instructions you are confirming your email. Once your account has been confirmed, you will be redirected to the Website and Profile Page, where you have to fill in all required fields. Once this has been completed you are now allowed to either search for Tutors and book sessions or as a Tutor you will be able to Teach on the Zunuzi Platform.

Your Zunuzi Account is for personal, non-commercial use only, provided that, if you are creating a Zunuzi Account on behalf of a company or Corporation or an Educational Institution, you may authorize their Employees and Students to use the Zunuzi Platform. In order to create a Zunuzi Account, you must be eligible to use the Platform for which you are registering (as mentioned in Section xx: Eligibility), be a resident of a country where use of the Zunuzi Platform is permitted, have a valid email address, have a valid mobile phone number (kf applicable) and provide truthful and accurate information. Every single information you provide on Zunuzi Website must be of your own, you may not impersonate someone else. You may choose to show a pseudonym to other Members, but please remember that others may still be able to identify you if, for example, you include identifying information during your time accessing the Zunuzi Website.

By accepting these Terms, you are understanding that you shall be responsible for ensuring that any username you select does not infringe any third-party rights and is not otherwise unlawful. Zunuzi has the right to refuse to grant you a username under our sole discretion for any reason including if the proposed username impersonates or misleadingly implies an association with the persona of another person or entity, is or may be illegal, is or may be protected by trademark or other proprietary rights, is vulgar or otherwise offensive, causes confusion, or for any other reason as determined by Zunuzi’s sole discretion. You have the right and hold responsibility for maintaining the confidentiality of your username and password and all access to and use of your Zunuzi Account, including any and all activities that are conducted through the use of your username and password whether or not authorized by you. Your Zunuzi Account may be suspended or terminated if someone else uses your Account to engage in activity that violates these Terms and Conditions. In cases where you have authorized or registered another individual, including a minor, to use your account, you are fully responsible for (a) the online conduct of such a user; (b) controlling the user’s access to and use of the products and services; and (c) the consequences of any misuse. In the event that you permit a minor to use your account, we reserve the right to provide access to your account and all information contained therein to such minor’s parents, guardians or other authorized adults, including, but not limited to, authorized school representatives. You may not use any means to circumvent our access, registration, or payment systems.

You may not have more than one active Zunuzi Account. You agree to provide accurate, current and complete information during the registration process and to update such information to keep it accurate, current and complete. Zunuzi reserves the right to suspend or terminate your Zunuzi Account and you access to the Zunuzi Platform if you create more than one Account, or if any information provided during the registration process or thereafter proves to be inaccurate, fraudulent, not current, incomplete, or otherwise in violation of these Zunuzi Terms.

We reserve the right to close your Zunuzi Account at any time if you violate these Zunuzi Terms or if we otherwise have a legitimate interest to do so, such as complying with a legal or regulatory obligation. 

You can also register to become a Member by logging into your Account with certain third-party social networking sites (“SNS'') including, but not limited to, Facebook (each such account is a “Third-Party Account''), through our Sites. Unless you add your email address or phone number and set up a password for such account, if a Third-Party Account or associated Service becomes unavailable or Zunuzi’s access to such Third-Party Account is terminated by you or a Third-Party service provider, then you are no longer able to log into any Zunuzi Platform through such Third-Party Account. 

You may link your Zunuzi Account with Third-Party Accounts, by either: (a) providing your Third-Party Account login information to Zunuzi through our Website; or (b) allowing Zunuzi to access your Third-Party Account, as permitted under the application terms and conditions that govern your use of such Third-Party Account. You represent that you are entitled to disclose your Third-Party Account login information to us and/or grant Zunuzi access to it, including, but not limited to, for use by Zunuzi for the purposes described in these Terms. By granting Zunuzi access to any Third-Party Accounts, you understand that Zunuzi will access, make available and store (if applicable) any content that you have provided to and stored in your Third-Party Account (“SNS Content”) so that it is available on and through the Zunuzi Platform via your Account and Account Profile page. Unless otherwise specified in these Zunuzi Terms, all SNS Content, if any, will be considered to be Member Content for all purposes of these Terms. For the avoidance of doubt, you have the ability to disable the connection between your Zunuzi Account and your Third-Party Accounts at any time by … (how is this done?). If you disable the connection between your Zunuzi Account and your Third-Party Account, then SNS Content from that Third-Party Account will not longer be available on and through the Zunuzi Website, and you will no longer be able to access your Account through the Third-Party Account. 

If you are an employee of a Company, during the registration process, you may identify a Company with whom your profile and Zunuzi Account is associated. Alternatively, your individual profile may have been created by an authorized representative of a Company, and your profile and Zunuzi Account will be associated with such a Company. If your Zunuzi Credits, Tutor Services and Payment Services are provided or scheduled by a Company, you may lose access to such Zunuzi Credits, Tutor Services and Payment Services upon termination or change in status of your relationship with such Company. If you are an authorized representative of an entity receiving the Services, you hereby warrant and represent to us that (a) you have the proper authority to create, terminate and maintain the company account and to add and remove individual members to and from the account and (b) you have obtained all necessary consent from any applicable individuals for the creation of their accounts and the processing of individual information. You agree to indemnify us for any loss we may suffer as a result of any breach of these warranties and representations.  

Intellectual Property (Ownership of the Website)

All content made available through Zunuzi Website is either owned by Zunuzi or Zunuzi’s Licensors, or is licensed to Zunuzi and Zunuzi’s licensors pursuant our Member Content. As between you and Zunuzi, you own your Member Content. We own the Zunuzi Content, including but not limited to visual interfaces, interactive features, graphics, design, our compilation of Member Content, computer code, products, software, aggregate Member review ratings, and all other elements and components of the Zunuzi Platform excluding Member Content. As between you and Zunuzi, we also own copyrights, trademarks, service marks, trade name, and other intellectual property rights throughout the world associated with Zunuzi Content and the Platform, which are protected by copyright, trade dress, patent, trademark laws, and all other applicable intellectual and proprietary rights and laws. Except as expressly and unambiguously provided herein, we do not grant you any express or implied rights, and all rights in and to the Zunuzi Platform and the Zunuzi Content are retained by Zunuzi. 

Zunuzi is the sole and exclusive owner of and shall own all right, title and interest in the Software, the Results and the Confidential Information, and all Intellectual Property relating thereto. The licensee shall maintain the Software, the results and the Confidential Information, and all Intellectual Property relating thereto, in confidence, except as otherwise stated in this Agreement. The Software and the Results, and all Intellectual Property relating thereto, shall be treated as the Confidential Information of Zunuzi. 

The Assignor is the owner of and held proprietary rights in relation to the Software, results and the confidential information, and all Intellectual Property identified herein and related to Zunuzi, which Intellectual Property was developed in contemplation of being used, either directly or indirectly, by the corporation in connection with carrying on the usage of the Zunuzi Website. The Assignor understands and respects Third-Party Proprietary rights (in regards to the Users and Members of the Zunuzi Platform), we, the founder, represents and warrants to the Corporation that (a) we do not under any pre-existing obligations inconsistent with the terms of this Agreement; (b) from our comprehension, the Intellectual Property is our Original work, free and clear of any claims or encumbrances of any kind, and, to the best of our knowledge, will not infringe any Copyright or other proprietary rights violation of any sorts of entity; (c) Our delivery of this Agreement will not violate or conflict with or result in the breach of any terms, conditions, duties or obligations we have with any Third-Party Member; (d) We do not grant or authorize any Third-Party Member to acquire any rights to use any of the Intellectual Property, nor granted them the right to sue or enforce any legal rights with respect to any of the Intellectual Property. 

The Licensee waives any rights which the Licensee may have in the Software, Results and the Confidential Information, and all Intellectual Property relating thereto, including moral rights of the Software, and Results and the Confidential Information, and all Intellectual Property relating thereto.

Zunuzi waives any rights which Zunuzi may have in the Licensee Content, including moral rights in the Licensee Content. 

License Grant 

Zunuzi will host the Software on its servers for access and reasonable use by the Licensee; and Zunuzi shall, from time to time and at its sole discretion, provide the Results to the Licensee. 

Subject to compliance to the Terms and Conditions of this Agreement, Zunuzi hereby grants you a limited, personal, non-executive, non-transferable, non-sublicensable, terminatable license to access and use the Zunuzi Website. The licenses granted to you are conditioned upon your proper conduct and compliance with these Zunuzi Terms at all times, as judged by Zunuzi in Zunuzi’s sole discretion. We reserve the right to suspend or deny, at our sole discretion, your access to all or any portion of the Zunuzi Platform. 

The Licensee agrees and covenants (a) to keep all disclaimers and copyright, trademark and other proprietary notices intact on the Software and the Results; (b) that access and use of the Software and/or the Results does not transfer to the Licensee any ownership or other rights in the Software or the Results; and (c) to access and use the Software and the Results only in the manner described expressly in this Agreement and subject to all applicable laws.

The Licensee may not, except as expressly set forth in these Terms, modify, copy, adapt, reverse engineer, de-compile or otherwise reduce to human perceivable format, distribute, frame, reproduce, republish, download, scrape, display, post, transmit, transfer, license or sublicense, publicly display or sell in any form or by any means, in whole or in part, the Zunuzi Content, other Members’ Member Content and the Zunuzi Website without Zunuzi’s or our Licensee’s consent. Moreover, the Licensee may not use the Confidential Information and the Intellectual Property relating thereto, to a human readable form, nor shall the Licensee permit any operator, employee, agent, outside consultant or other third party to do any of the foregoing. Any modification or enhancement to the Software, the Results and/or the Confidential Information, and any Intellectual Property relating thereto, other than as specifically authorized under this Agreement, without the prior written consent of Zunuzi, is strictly prohibited and may, at the discretion of Zunuzi, terminate the Licence and any Intellectual Property made, conceived, acquired, suggested, discovered or developed by the Licensee, or under the Licensee’s direction, either solely or jointly with others, which relates to, relies on or uses the Software, the Results and/or the Confidential Information, and all Intellectual Property relating thereto, shall be treated as Confidential Information of Zunuzi and shall be the sole exclusive property of Zunuzi. The Licensee must agree to the following: 

1. The Licensee shall not sell, market, rent, lease, transfer, distribute, sublicense or create derivative works of the Software, the Results and/or the Confidential Information, and all Intellectual Property relating thereto, in whole or in part, to any third party. This agreement shall not be constructed as granting or conferring any ownership, security right, title, rights or licenses to use or modify in any manner the Software, the Results and/or the Confidential Information, and all Intellectual Property relating thereto, except for the License. 
2. The Licensee shall not file any action to challenge or raise any question or objection, or cause to be filed any such action or cause to be raised any such question or objection, to the validity, enforceability, registration or patentability of the Software, the Results and/or the Confidential Information, or any Intellectual Property relating thereto, on any grounds whatsoever. 
3. The Licensee shall provide to Zunuzi all such access, assistance, and co-operation as is reasonably requested by Zunuzi in order to facilitate the performance by Zunuzi of its obligations hereunder. 
4. The Licensee shall access and use the Software and the Results in a careful and prudent manner in accordance with these Terms and Conditions. 
5. The Licensee shall (a) comply with all laws and directions of Zunuzi regarding the access and use of the Software and the Results; (b) not, or shall the licensee permit any person, other than Zunuzi’s authorized representatives, to modify, disassemble, perform maintenance on, service or attempt any repair or adjustment to the Software. 
6. The Licensee agrees to assume the full risk for loss or damage to the Software and/or the Results, however, caused, except if caused by the negligent act or omission of Zunuzi. 
7. The Licensee shall keep the Software, the Results, and the Confidential Information free and clear of any liens or other encumbrances. 

The cost of all necessary servicing, repair or correction or problems caused by viruses or other harmful components, unless such viruses or other harmful components are the direct result of Zunuzi’s negligence or wilful conduct; and

The cost of acquiring, installing, operating, servicing, maintaining and updating all equipment, computers, software and communication services not owned or operated by or on behalf of Zunuzi that allows the Licensee to access and use the Software and the Results. 

The operation and availability of the systems used for accessing, using and interacting with the Software, the Results and/or the Licensee Content, including the public telephone, computer networks, and the Internet, or to transmit information whether or not supplied by you or Zunuzi, can be unpredictable and may, from time to time, interfere with or prevent the access, the use and/or the operation of the Software, the Results and/or the Licensee Content. The Licensee Acknowledges and agrees that the bandwidth and servers provided by Zunuzi are not guaranteed and the Licensee agrees not to use an unreasonable amount of bandwidth or unreasonably burden Zunuzi’s servers. Zunuzi is not responsible for any outages at the your premises, including internal network, local infrastructure or facilities, unless directly attributable to Zunuzi’s negligence or wilful conduct. In the event viruses are detected in your local client environment managed by Zunuzi, Zunuzi may be required to secure the systems by denying access to infected users. If the virus infection is traced back to you, you will be invoiced (and a lawsuit against them will be filed) for remedying the virus. The Licensee acknowledges and agrees that the Results may not be available at all times and may contain inaccuracies. 

Zunuzi has the perpetual and irrevocable right to delete any or all of the Licensee Content and the Results, including any Intellectual Property relating thereto, from Zunuzi’s servers and from the Software, whether intentionally or unintentionally, and for any reason or no reason, without any liability of any kind to the Licensee or any other party. The Licensee understands and agrees that Zunuzi has the right, ut not the obligation, to remove, in whole or in part, any Licensee Content, Results or other content related to the Software including without limitation data, account history and account content residing on Zunuzi’s servers or Software, at any time for any reason or no reason, with or without notice and with no liability of any kind. 

7.Representations & Warranties.

Member Content

In Zunuzi, we may, in outsole discretion, permit you to post, upload, publish, submit, store or transmit your Member Content. By making it available any Member Content on or through the Zunuzi Platform, you hereby grant to Zunuzi a worldwide, irrevocable, perpetual (or for the term of the protection), non-exclusive, transferable, royalty-free license, with the right to sublicense, to use, view, copy, adapt, modify, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast, access, view, and otherwise exploit such Member Content on, through, by means of, or to promote or market the Zunuzi Platform. Zunuzi does not claim any ownership rights in any Member Content.

You acknowledge and agree that you are solely responsible for all Member Content that you make available through the Zunuzi Platform. Accordingly, you represent and warrant that (a) you either are the sole and exclusive owner of all Member Content that you make available through the Zunuzi Website or through Zunuzi promotional campaigns or you have all rights, licenses, consents and releases that are necessary to grant to ZUnuzi the rights in such Member Content, as contemplated under these Zunuzi Terms; and (b) neither your Member Content nor your posting, uploading, publication, submission or transmittal of your Member Content or Zunuzi’s use of your Member Content (or any portion thereof) on, through or by means of the Zunuzi Platform or Zunuzi promotional campaigns will infringe, misappropriate or violate a third party’s patent, copyright, trademark, trade secret, moral rights or other proprietary or intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.

If you are a registered Tutor on the Zunuzi Platform, you have the right to share and distribute your Member Content with your Students.

Zunuzi respects copyright law and expects its Members to do the same. Zunuzi is not liable for any instances where the Registered Tutor uses, publishes, and/or distributes teaching material, curriculum or content that they do not possess the copyright license for. It is the responsibility of the Tutor to create and generate new academic curriculum for their students. Registered Tutors on the Zunuzi Website are responsible for complying in these Terms and Conditions, including an integral part of the Copyright Act of Canada, whereby, it is permitted for Tutors to use copyrighted teaching material, curriculum or content as long as they have first acquired permission from the Copyright holder. If you believe that any content on the Zunuzi Platform infringes copyrights you own, please notify us in accordance with our Copyright Policy (“Copyright Policy”). 

Restriction

We are under no obligation to enforce the Zunuzi Terms on your behalf against another Member. While we encourage you to let us know if you believe another Member has violated the Zunuzi Terms, we reserve the right to investigate and take appropriate action at our sole discretion.

1. Improper Use

You agree not to, and will not assist, encourage, or enable others to use the Zunuzi Website to: 

1. Violate any third-party’s rights, including any breach of confidentiality, or any infringement of copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity or any other intellectual property or proprietary right; 
2. Upload any content that is indecent, libelous, defamatory, obscene, invasive of privacy or publicity rights, abusive, illegal or otherwise objectionable; 
3. Solicit personal information from minors, or submit or transmit pornography; 
4. Threaten, stalk, harm, or harass others, or promote bigotry or discrimination; 
5. Promote a business or other commercial venture or event, or otherwise use the Zunuzi Website for commercial purposes. Except as expressly permitted by Zunuzi or contemplated by these Zunuzi Terms; 
6. Send bulk emails, surveys, or other mass messaging, whether commercial in nature or not; ingage in keyword spamming, or otherwise attempt to manipulate the Zunuzi Website’s search results or the search results of any third-party website; or 
7. Violate any applicable law.
   

2. Additional Restrictions
   

You are also agreeing not to, and will not assist, encourage, or enable others to: 

1. Violate these Zunuzi Terms 
2. Modify, adapt, appropriate, reproduce, distribute, translate, create derivative works or adaptations of, publicly display, sell, trade or in any way exploit the Zunuzi Website, any Zunuzi Content or other Members’ Member Content, except as expressly authorized by us; 
3. Use any robot, spider, site search/ retrieval application or other automated device, process or means to access, retrieve, scrape or index any portion of the Zunuzi Website, any Zunuzi Content or other Members’ Member Content;
4. Reverse engineer any portion of the Zunuzi Website;
5. Remove or modify any copyright, trademark or other proprietary rights notice that appears on any portion of the Zunuzi Website or on any materials printed or copied from the Zunuzi Website; 
6. Record, process or mine information about other Members; 
7. Access the Zunuzi Website by means other than through the public interfaces we provide to you; 
8. Reformat or frame any portion of the Zunuzi Website; 
9. Take any action that imposes, or may impose, an unreasonable or disproportionately large load on our technology infrastructure or otherwise make excessive traffic demands of the Zunuzi Website, as determined by Zunuzi in Zunuzi’s Sole Discretion Section; 
10. Attempt to gain unauthorized access to the Zunuzi Website, Zunuzi Accounts, computer systems or networks connected to the Zunuzi Platform, this includes, but is not limited to hacking, password mining;
11. Use the Zunuzi Website, any Zunuzi Content or other Members’ Member Content to transmit any computer viruses, worms, defects, Trojan horses or any other computer code, files or programs designated to interrupt, destroy or limit the functionality of the Zunuzi Website 
12. Use any device, software or routine that interferes with the proper working of the Zunuzi Platform or otherwise attempt to interfere with the proper working of the Zunuzi Website; 
13. Use the Zunuzi Website to violate the security of any computer network, crack passwords or security encryption codes; disrupt or interfere with the security of, or otherwise cause harm to, the Zunuzi Website, any Zunuzi Content or other Members’ Member Content; 
14. Remove, circumvent, disable, damage, or otherwise interfere with any security-related features of the Zunuzi Website, features that prevent or restrict the use or copying of any Zunuzi Content, or other Members’ Member Content or features that enforce limitations on the use of the Zunuzi Website;
15. Authorize any third party to use the Zunuzi Website, including but not limited to Tutoring Services, through your Zunuzi Account, or schedule any Teacher Services on behalf of any individuals other than yourself, except that the Company authorizes its Employee to use Zunuzi Website, and schedule the Teacher Services on behalf of its Employees; 
16. Schedule and/pr provide for any Tutoring Service outside of the Zunuzi Website; or 
17. Solicit and/or recruit Zunuzi Members to work or study on other software or tutoring websites; 

These restrictions above only apply to the extent permissible under applicable law. Nevertheless, you agree not to act contrary to these restrictions (even if permissible under applicable law). Moreover, Zunuzi reserves the right to determine what conduct Zunuzi considers to be in violation of these Zunuzi Terms or otherwise outside the intent or spirit of the Zunuzi Website. Zunuzi reserves the right to take action as a result of any such violation, which may include terminating your Zunuzi Account and prohibiting you from using the Zunuzi Website in whole or in part. 

Notices:

(a) Agreement to Receive Communications from Zunuzi.

By using Zunuzi’s website and service, providing your email and phone number, you agree and acknowledge that Zunuzi may communicate with you for marketing or promotion via email, text messages, and SMS at the addresses you provide. Such communications may be for any purpose, including purposes related to students and the service provided to students, purposes related to tutors and the service provided to tutors, marketing purposes, using all methods known and discovered in the future, including, but not limited to, artificial messages, pre-recorded messages, emails, text messages, general telemarketing practices, and all other electronic communication. You agree that these communications may be regarding services that Zunuzi may market to you and that you are not obligated to receive such communications in order to purchase such services. Zunuzi will not charge you a fee for sending SMS text messages , but your service provider may. You agree to pay any fee for text messages incoming or outgoing from Zunuzi and their licenses, without reimbursement from Zunuzi or them.

You understand that, should the address provided, phone number or email, cease to be a valid means to contact you or if you cease to retain ownership of the phone number, you have an obligation to provide Zunuzi notification of the same through email. You agree and understand that if Zunuzi contacts you through the provided addresses but you do not receive it because your primary email or phone number is incorrect, Zunuzi will be deemed to have provided the communication to you.

(b) Electronic Signature.

You acknowledge and agree that by clicking the “I Accept”, “Submit”, “Request Tutoring” or a similar button on the website, you are indicating your intent to sign the relevant document or record and this shall constitute your signature.

(c) Withdrawing Consent to Communications.

You may acknowledge that you intend to withdraw such consent to communications, pursuant this agreement, by Zunuzi by notifying the company of such withdrawal. Notification of termination of your account must occur and use of the website shall stop. You must repeat notifications of revocation if Zunuzi subsequently attempts further communication, but that, until such consent is revoked you may receive communications from Zunuzi at the addresses provided.

You may withdraw your consent to receive communications by emailing Zunuzi at This email address is being protected from spambots. You need JavaScript enabled to view it.

If you wish to withdraw consent from promotional emails you may unsubscribe from the promotional email list via the unsubscribe options within the promotional email itself. If you wish to withdraw consent from promotional texts you can text “STOP” from your mobile device receiving the promotional messages. Zunuzi will not impose any fee for withdrawal from these promotional services. Any withdrawal of communications from Zunuzi will only be effective after a reasonable period of time to process your withdrawal.

Third-Party Links and “in-line” Links 

The Zunuzi Website may contain links to third-party websites or resources. This includes, but not limited to, links to information about other websites, multinational conglomerate corporations like Facebook, Twitter, and Instagram. You acknowledge and agree that Zunuzi is neither responsible nor liable for (a) the availability or accuracy of such Websites or resources; (b) the content, advertising, products, or services on or available from such Websites or resources. Links to such websites or resources do not imply any endorsement by Zunuzi of such websites or resources or the content, products, or services available from such websites or resources. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources or the content, advertising, products or services.

Third-party websites provided by Zunuzi are not intended to be an endorsement, sponsorship or recommended by Zunuzi. Please be aware that when you exit our Website, you are subject to the policies of the website you are directed to. You further acknowledge and agree that Zunuzi shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such third-party content, goods or Service available on or through any third-party website or resource. Zunusi strongly encourages you to review any separate terms of use and privacy policies governing use of these third-party websites and resources, if they are available.

As a Tutor, you agree that if you include a link from any other website to the Site, such link will open in a new browser window and will link to the full version of an HTML formatted page of this Site. You are not permitted to link directly to any image hosted on the site or our Tutoring services, such as using an “in-line” linking method to cause the image hosted by us to be displayed on another website. You agree not to download or use images hosted on this Site on another website, for any purpose, including but not limited to posting such images on another Website. You also agree not to link from any other website to our Website in any manner such that the site, or any page of the site, is “framed,” or surrounded or obscures any third party content, materials or branding. We reserve all of our rights under applicable law to insist that any link to the Site be discontinued, and revoke your right to link to the site from any other website at any time upon written notice to you. 

Enforcement of Terms of Service 

We may suspend or cancel your Zunuzi Account if we believe that you have violated or acted in a manner that is inconsistent with the letter or the spirit of these Terms, or violated our rights or those of a third-party in connection with your use of the Zunuzi Platform. Without limiting Zunuzi’s other remedies, we will suspend, cancel or terminate your Zunuzi Account, suspend your ability to use certain portions of the Zunuzi Platform, freeze or confiscate your Zunuzi Credits (as defined in the Payment Policy) and/or ban you altogether from the Zunuzi Platform, without notice or liability of any kind, if: (a) you breach any terms and conditions of these Zunuzi Terms or any other written policies and procedures posted on the italki Platform, including but not limited to Zunuzi Policies; (b) we are unable to verify or authenticate any information you provide to us; or (c) we believe that your actions may cause legal liability for you, our Members or for Zunuzi.           

Once suspended or terminated, you may not continue to use the Zunuzi Platform under a different Zunuzi Account or re-register under a new Zunuzi Account. This includes usage of any associated Payment Services. In addition, violations of these Zunuzi Terms may be prosecuted to the fullest extent of the law and may result in additional penalties and sanctions. If you engage in actions or activities which circumvent the Zunuzi Platform or otherwise reduce service fees owed or paid to italki under these Zunuzi Terms, you will be liable to Zunuzi for the full amount of the service fees due, and may be subject to additional sanctions including, but not limited to, suspension or termination of your Zunuzi Account. Zunuzi reserves the right to terminate any Member or project for any reason, at its sole discretion and to refuse to provide registration and membership to you in the future. If your membership is canceled, you may no longer have access to data, messages, files and other material you store at the Zunuzi Platform.

Disclaimer

The site and services are provided on an "as is," "where is," "as available" and "with all faults" basis and, to the fullest extent permitted by law, are provided without warranty of any kind. Zunuzi and its licensors disclaim all warranties.                   

With respect to the site and services, including the implied warranties of merchantability, fitness for a particular purpose, non-infringement and title, and any warranties regarding quiet enjoyment, quality of information, security, reliability, timeliness, availability of backed-up data and performance of the site and services. Zunuzi does not warrant that the site and services will meet your requirements, or that the operation of the site and services will be uninterrupted or error-free, or that defects in the site and services will be corrected immediately or at all, or that encryption algorithms, associated keys and other security measures will be secure or effective. Zunuzi does not warrant that provision of tutor services will produce any level of profit or business for you or otherwise provide any economic benefit.               

You acknowledge and agree that: (a) Zunuzi does not operate or control the internet and that (i) viruses, worms, trojan horses, and other undesirable data or software, or (ii) unauthorized users (e.g., hackers) may attempt to obtain access to and damage your data, websites, computers, or networks; (b) Zunuzi will not be responsible for any of the foregoing activities; (c) you are solely responsible for the security and integrity of your data and systems; and (d) no advice or information, whether oral or written, obtained from Zunuzi or through the site, services or collective content, will create any warranty not expressly made herein.                 

You are solely responsible for all of your communications and interactions with tutors and other users of the site and services and with other persons with whom you communicate or interact as a result of your use of the site or services, including, without limitation, any interaction with tutors or users via the services or otherwise. Zunuzi makes no representations or warranties as to the conduct or qualifications of tutors or other users of the site or services or their compatibility with any current or future users or users of the site or services. You agree to take reasonable precautions in all communications and interactions with tutors and other users of the site and services and with other persons with whom you communicate or interact as a result of your use of the site or services. 

Limitations of liability

To the maximum extent permitted by applicable law, in no event shall Zunuzi, our Licensors, affiliates, successors, assigns, partners, employees, contractors, legal representatives, or tutors be responsible or liable to you or any other member for any special, indirect, consequential, incidental or punitive damages pursuant to these Zunuzi Terms, including but not limited to, loss of profits, loss of business opportunities or loss of goodwill, even of advised of the possibility of such damages. Some jurisdictions do not allow for the exclusion or limitation of incidental or consequential damages, so this limitation and exclusion may not apply to you. Zunuzi also will not be responsible for any damage, loss, or injury resulting from hacking, tampering, or other unauthorized access or use of services or your account or the information contained therein.

Notwithstanding any other provision of these Zunuzi Terms, in no event will our liability to you for any action or claim related to the Zunuzi Website provided under these Zunuzi Terms, whether based on contract, tort, negligence or any other theory of liability, exceed in the great of: (a) $100 (b) the aggregate amount of service charges actually collected by us from you from the services to which the liability related during the six (6) month period immediately preceding the determination of such liability.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to you. 

Indemnification

You understand and agree to indemnify, defend and hold Zunuzi harmless, including against all costs, liabilities and legal fees, from any claim or demand made by any third party arising out of or relating to (a) your access to or use of the Zunuzi Website, (b) your decision to submit postings and accept offers from other Member, (c) any breach of contract or other claims made by Members with which you conducted business through the Zunuzi website, (d) your violation of these Zunuzi Terms, (e) any products or services purchased or obtained by your in connection with the Zunuzi Website, (f) any liability arising from the tax treatment of payment to Tutors, (g) any negligent or intentional wrongdoing committed by you on or through the Zunuzi website, (h) any infringement by you, or any third party using your Zunuzi Account, of any intellectual property or other right of any person or entity, (i) your failure to pay or dispute of any fees owed to any Tutor or any other amounts owed to other Members; and/or (j) your failure to satisfy your obligations as a Tutor or to a Tutor. Zunuzi reserves the right, at your expense, to assume the exclusive defense and control of any matters for which you are required to indemnify Zunuzi and you agree to cooperate with Zunuzi’s defense of these claims. You agree not to settle any such matter without the prior written consent of Zunuzi. Zunuzi will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of such claim, action or proceeding. 

Suspension, termination and cancellation 

You may terminate these Zunuzi Terms at any time by closing your Zunuzi Account, discontinuing your uze of the Zunuzi Website. You have the right to cancel your Zunuzi Account at any time. 

We may suspend, cancel or terminate your Zunuzi Account, suspend your ability to use certain portions of the Zunuzi Website, freeze or confiscate your Zunuzi Credits (as defined in the Payment Policy) and/or ban you altogether from the Zunuzi Website for any reason or for no reason, and without notice or liability of any kind. Reasons for such suspension, cancelation or termination may include, but are not limited to, if we believe in good faith that (a) you, a related person, or your Employee (to the extent you are a Corporation & Company) has engaged in any of the restricted conduct described in the Terms under “Restrictions” or otherwise violated or may have violated these Zunuzi Terms and/or any Zunuzi Policies, or (b) your Zunuzi Account and use of the Zunuzi Website have been inactive for more than twelve (12) months. To the extent that you violate these Zunuzi Terms and we revoke the licenses granted to you, you will lose all benefits and privileges associated with the Zunuzi Website. We are under no obligation to compensate you for any such losses.

The Registered Members of Zunuzi must agree to pay any outstanding amounts owing to Zunuzi to the effective date of termination of this Agreement. Such termination shall not relieve any of the parties from obligations incurred prior to the date of such termination, and shall not relieve the registered members from any of the obligations which survive any termination for any reason of this Agreement.

We reserve the right to stop making available any one or more of the Zunuzi Website, at any time, whether on a temporary or permanent basis and without any liability, compensation, refunds or other compensatory benefits to you. Your license to the Zunuzi Website automatically ends when we terminate access to such Zunuzi Website.

Any such action could prevent you from accessing your Zunuzi Account, the Zunuzi Website, or any other related information and Zunuzi Content. 

Entire agreement

These Terms and Conditions concern the subject matter of policies that constitute the entire and exclusive understanding and agreement under these Terms and Conditions. Our failure to exercise or enforce any right or provision of these Terms and COnditions will not constitute a waiver of such right or provision. We may assign these Terms and Conditions without our prior written consent. If any provision of these Terms and Conditions is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of these Terms and Conditions remain in full force and effect. All Sections and any other provisions of these Terms and Conditions which would be expected to survive the termination or expiration of your relationship with us will also survive. You agree that this electronic agreement shall be equivalent to a written paper agreement between you and Zunuzi and all of our affiliates and licensors. 

Assignment

As a Registered Member on Zunuzi.cm, you may not assign or otherwise transfer any of your rights or obligations hereunder, whether by merger, sale of assets, change of control, operation of law or otherwise, without the prior written consent of Zunuzi (not to be unreasonably withheld), and any attempted assignment or transfer without such consent will be void. Zunuzi may assign or transfer these Zunuzi Terms, and any right or obligation hereunder, at its sole discretion, without restriction, or without full or partial notice to you. Zunuzi may also substitute, by way of unilateral novation, effective  upon notice to you, Zunuzi, for any third party that assumes our rights and obligations under these Terms.

You are agreeing, at the request of Zunuzi, to do or to cause all lawful acts to secure and protect ZUnuzi’s rights and interests in the Software, the Results and the Confidential Information, and all Intellectual Property relating thereto, without any compensation, and the Licensee agrees, when requested by Zunuzi, to execute, acknowledge and deliver to Zunuzi, without compensation, any and all instruments, assignments, waivers and documents relating thereto. 

Notices

Unless you otherwise indicate in writing to customer service in accordance with the Terms under “Customer Service”, Zunuzi will communicate with you by email. You consent to receive communications from us electronically and you agree that these electronic communications satisfy any legal requirements that such communications be in writing. You will be considered to have received a communication when Zunuzi sends the communication to the email address you have provided to Zunuzi on Zunuzi.com. You must always keep your email address updated on the Zunuzi website. If you fail to respond to an email message from Zunuzi or our  affiliates regarding violation, dispute or complaint within two business days, Zunuzi will have the right to terminate or suspend your Zunuzi Account. 

If you wish to opt-out of promotional emails you receive pursuant to your provision of Express Written Consent to the companies, you may unsubscribe from their promotional email list by following the unsubscribe options to your promotional email itself. 

Governing Law

a) For residents outside of Canada.

Any claims arising out of the Zunuzi platform or the Zunuzi Terms and Conditions document will be subject to the laws of the province British Columbia, Canada, without reference to conflict of laws and principles.

Any claims arising out of the Zunuzi platform or the Zunuzi Terms and Conditions document will be subject to the laws of the province of British Columbia, without reference to conflict of laws principles.

Except as otherwise set forth in the agreement, the validity and effect of the agreement shall be governed by and construed and enforced in accordance with the laws of the province of British Columbia, Canada, without reference to conflict of laws and principles. In the event litigation is instituted, each user consents to the exclusive jurisdiction of any federal or state court situated in Vancouver, British Columbia, Canada as Zunuzi selects in its sole discretion.  Any use of this website in contravention of these terms and conditions of use or applicable laws is at your own risk and if any part of these terms and conditions of use is invalid or unenforceable pursuant to applicable laws, the invalid or unenforceable provision will be deemed to be severed from these terms and conditions of use without affecting the remainder hereof or superseded by a valid and enforceable provision that most closely matches the intent of the original provision. Any dispute, claim or controversy between you and Zunuzi, or otherwise arising out of or relating to these terms and conditions of use will be settled by binding arbitration, except that each party retains the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party's copyrights, trademarks, trade secrets, patents or other intellectual property rights. You acknowledge and agree that you and Zunuzi are waiving the right to trial by jury or to participate as a class member in any perpetrated class action proceeding. Any arbitration contemplated by this section will be administered by the National Arbitration Rules of the ADR Institute of Canada and the place of such arbitration shall be Vancouver, British Columbia, Canada.

Feedback

By sending us any ideas, suggestions, documents or proposals, you agree that (a) your Feedback does not contain confidential or proprietary information of third parties, (b) we are under no obligation of confidentiality, express or implied, with respect to the Feedback, (c) we may have something similar to the feedback already under consideration or in development, and (d) you grant us an irrevocable, non-exclusive, royalty-free, perpetual, worldwide license to use, modify, prepare derivative works of, publish, distribute and sublicense the Feedback and you irrevocably waive, and cause to be waived, against Zunuzi and other Members any claims and assertions of any moral rights that you may have with respect to such feedback. 

Contacting customer service

If you wish to report a violation of the Terms, have any questions or need assistance, please contact Zunuzi customer service as follows:

1. For Members that access and use of the Zunuzi Website: Online Support: https://zunuzi.com/zunuzi-contact-us  
2. Email: This email address is being protected from spambots. You need JavaScript enabled to view it. 

Rights regarding accounts and funds 

As a security measure, Zunuzi may impose transaction limits on some or all Students and Tutors relating to the value of any transaction or disbursement, the cumulative value of all transactions or disbursements during a period of time, or the number of transactions per day or other period of time. We will impose these limits before any services are rendered if we determine it is necessary for security reasons or the prevention of fraud.

Zunuzi reserves the right to void Zunuzi Credit purchases if purchases are found to be fraudulent. 

Zunuzi reserves the right to seek reimbursement from any Tutor or Student, if Zunuzi, in its sole discretion, determines the erroneous or duplicate transactions have occurred. Zunuzi may obtain such reimbursement by deducting from future payments owed to such Tutor, by reversing any Zunuzi Credits to such Tutor’s Tutor Wallet, or by seeking reimbursement from such Tutor by any other lawful means. 

“Friendly Fraud” is when a person initiates a fraud dispute with a payment provider, claiming that their credit card (or other payment method) was not intended to be used. Because Zunuzi does not offer refunds, users that disagree with the policy have tried to use Friendly Fraud to receive a refund.

This type of behavior is illegal and prohibited by all payment providers. Zunuzi also strictly opposes Friendly Fraud. If Friendly Fraud is discovered, the Student’s Zunuzi Account and Student Wallet will be deactivated, purchased credits will be confiscated, and the Student will be noted as a financial security risk.

In the case of honest mistakes, Zunuzi can reverse the transaction. We strongly advise Students to contact Zunuzi’s Customer Service to resolve any financial disputes.

Prohibition 

In addition to the section “Restrictions” of the Zunuzi Terms, you understand and agree that you are solely responsible for compliance with any applicable laws, rules, regulations, and tax obligations that may apply to you in connection with the use of the Payment Services, as stated in “Payment Policy”. You may not and you agree that you will not do the following: 

1. Violate any local, state, provincial, national, or other law or regulation, or any order of a court, such as money laundering and internet fraud or theft; 
2. Use the Payment Services for any commercial or other purposes that are not expressly permitted by this Payment Policy, as stated in “Payment Policy”; 
3. Use the Payment Services to transmit, distribute, post or submit any information concerning any other person or entity, including without limitation, personal contact information or credit, debit, account numbers, or photographs of others without their permission; 
4. Register any Payment Method or Withdrawal Method with your Zunuzi account that is not yours or you do not have the authorization to use; 
5. Attempt to probe, scan, or test the vulnerability of any Zunuzi system or network or breach any security or authentication measures; 
6. Avoid, bypass, remove, deactivate, impair, descramble, or otherwise circumvent any technological measure implemented by Zunuzi or any other third party (including another Member) to protect the Payment Services; 
7. Forge any TCP/IP packet Header or any part of the header information in any email or newsgroup posting, or in any way use the Payment Services to send altered, deceptive or false source-identifying information; 
8. Attempt to decipher, decompile, disassemble or reverse engineer any of the software use to provide the Payment Services; 
9. Use credit cards or other payment methods fraudulently; 
10. Advocate, encourage, or assist any third party in doing any of the foregoing.
    

Zunuzi has the right to investigate and prosecute violations of any of the above to the fullest extent of the Canadian law. In addition, and as set in these Terms under “Payment Policy”, Zunuzi may take a range of actions against you, including but not limited to limiting access to your Zunuzi Account and any associated Payment Services, for a violation of this Payment Policy. 

Student-teacher dispute

In the event of a disagreement between a Tutor and a Student, Zunuzi encourages the Tutor and Student to communicate directly and attempt to resolve the disagreement. If a Tutor and Student are unable to resolve a disagreement and Zunuzi is asked to mediate, Zunuzi may request that the Tutor and Student both provide communication records regarding the dispute which should show all key relevant information including the time, date and communication details. Although Zunuzi will attempt to evaluate the dispute on an impartial basis, Zunuzi will have the authority to resolve the dispute in its sole discretion, and Zunuzi’s resolution of the dispute will be final. As the result, Zunuzi shall have the right, in its sole discretion: 

1. To transfer credits, offer a refund, or reverse a transaction. 
2. To designate who shall bear the Commission Fee resulting from any such actions. 

Tutor policy

If you want to offer Tutoring Services on the Zunuzi platform, the Tutor must fully accept the terms and policies to such terms in our Terms and Conditions for Tutors (the “Tutor Policy”). If this Tutor Policy is not accepted in full, you are not authorized to teach on the Zunuzi platform and you are not eligible to receive any benefits from Zunuzi for any Tutor Services you provide.

1.1 Tutor Registration and Service Description

In order to provide services as a Tutor, you must create an account and complete the Registration on Zunuzi.com, the Registration must include a description of your specialization and the Tutor services you are offering. Once your Tutor Account and Registration is confirmed through your email address, the Tutor status and profile will appear on your Zunuzi account. The Tutor will then be able to manage their profile account, and begin to offer and provide paid lessons to all Student members of the Zunuzi website.

To the extent permitted by applicable law, and when applying to become a Tutor on the Zunuzi platform, you are agreeing Zunuzi’s authorization to obtain your personal information, such as your full name and date of birth. On the condition that Zunuzi holds no liability on the Tutor’s personal background, as a registered Tutor it is not necessary to provide background check reports or public records, such as criminal convictions or sex offender registrations and/or identity verification check reports on the Zunuzi platform. (they have the option to put it in their profile). 

1.2 Teacher Services description

All Tutors must create a Tutor Profile that includes a description and outline of their teaching services on the Zunuzi Website. When creating the Tutor Profile and Services, you are agreeing to the following: 

1. Write specific and detailed Tutor Service description of your teaching scope and Lessons;
2. Provide Students with relevant service quality;
3. Set expectations for the Students that they can meet or exceed;
4. Do not offer services with the intent to commit fraud, provide services other than those outlined in your description, or offer any services in exchange for positive feedback or at no cost; 
5. Do not advertise any third-party teaching service, platform, software, application; This means no promotion of personal websites/ services is allowed. 
6. Do not include any personal contact information, including but not limited to, personal email, telephone number, social media accounts like Facebook, WhatsApp, Wechat, Instagram, Skype, Twitter, Linkedin and other social media sites is not permitted. 

1. Use the Zunuzi Platform to manage all tutor services for Students; 
2. Refuse any Students before getting hired. (no outside business with students)
3. Respond punctually to all Tutor Service requests communications, whether from a Student or from Zunuzi. 
4. (How do the tutors communicate with the students on Zunuzi?)

1. The Tutoring Services must be real and comply with the declared stage and quality as submitted in the Tutor’s Service description. This includes the declared characteristics under their description and in qualitative terms. 
2. Only Tutors are liable for the educational quality. Zunuzi.com does not carry any responsibility for the Tutor’s Service quality, as well as for the consequences of using any services provided on Zunuzi.com. 

1. Tutor’s have the right to refuse any Student before request and receiving of payment (from “Escrow”) from this Student in the Zunuzi platform.
2. It is only eligible to cancel sessions 24 hour prior to the lesson. In order to cancel, the Tutor must go to their Calendar and click on the session that they wish to cancel and follow the steps on the Zunuzi website. Once the session is canceled, Zunuzi will notify both the Student and Tutor, updates will be made on the Financial page and Calendars. 
3. In order to reschedule a session, the Tutor must cancel the session 24 hours prior to the session and schedule another session that best fits their schedule.

1. Tutor Service Request : When a Student registers and requests tutor services from a Tutor, you are agreeing to the following: 
2. Lesson Policy : All Tutoring services that the Tutor offers should comply to the following: 
3. Cancellation and Rescheduling : 

Academic integrity is the foundation of educational success. Both registered Zunuzi Students and Tutors must be fully engaged in producing new knowledge and this activity proceeds by building on the work of previous scholars; This can not take place without responsible citation and research. 

1. Tutors must display respect towards students
2. If there are instances of harassment or inappropriate behavior or comments of any sort, the student and/or tutor must inform Zunuzi, so that we can decide whether or not Zunuzi must terminate their account, under Section X (Suspension, termination and cancellation). 

Receive notifications from the Zunuzi.com through emails and sms-messages 

Submit complaints, questions and proposals to the Zunuzi.com support service in acceptable manner

All educational services provided by the Tutor must be fully communicated to the Student, this includes the content of information, time availability, and price.

Nothing herein contained shall be deemed to create an employment, agency, joint venture or partnership relationship between the Parties hereto. Therefore, Tutors do not have the right to request salary, illness and absence, and religious holiday leaves, this is unless previously stated in their schedule.

Zunuzi.com, in its sole discretion, reserves the right to abort the payment owed to Tutor if the Zunuzi.com team deems that Tutor has abused the platform or broke guidelines as indicated by these Terms, Privacy, or Code of Conduct. 

Copyright policy

1. Notice of copyright infringement        

Zunuzi has implemented procedures for receiving written notification of claimed copyright infringement and processing such claims according to the applicable law. Per the Digital Millennium Copyright Act of 1998 (the "DMCA"), a summary of which may be found on the U.S. Copyright Office website at http://www.copyright.gov/legislation/dmca.pdf, Zunuzi will respond expeditiously to claims of copyright infringement committed using the Zunuzi Platform if such claims are reported to Zunuzi Designated Copyright Agent identified in the notice below.               

If you are a copyright owner, authorized to act on behalf of a copyright owner, or authorized to act under any exclusive right under copyright, please report any alleged copyright infringements taking place on or through the Zunuzi Platforms by completing the following DMCA Notice of Alleged Infringement and delivering the Notice to Zunuzi HK Limited.                   

Upon receipt of a DMCA Notice of Alleged Infringement, as described below, Zunuzi will take whatever action, in Zunuzi’s sole discretion, that Zunuzi deems appropriate, which may include the removal of, or disabling of access to, the challenged material from the Zunuzi Platform.                   

DMCA Notice of Alleged Infringement ("Notice")                   

1. Identify the copyrighted work that you claim has been infringed, or, if multiple copyrighted works are covered by this Notice, you may provide a representative list of the copyrighted works that you claim have been infringed.
2. Identify the material or link you claim is infringing (or the subject of infringing activity) and that is to be removed or to which access is to be disabled, including at a minimum, if applicable, the URL or the link shown on the Zunuzi Platform or the exact location where such material may be found.
3. Provide your name, company affiliation (if applicable), mailing address, telephone number, and, if available, email address.
4. Include both of the following statements in the body of the Notice:                                                           
   ○  "I hereby state that I have a good faith belief that the disputed use of the copyrighted material
                                          
   is not authorized by the copyright owner, its agent, or the law (e.g., as a fair use)."                                                                       
   ○  "I hereby state that the information in this Notice is accurate and, under penalty of perjury,
                                          
   that I am the owner, or authorized to act on behalf of the owner, of the copyright or of an exclusive right under the copyright that is allegedly infringed.                                                       
5. Provide your full legal name and your electronic or physical signature.                                                   

Deliver this Notice, with all items completed, to Zunuzi’s Designated Copyright Agent:           

Copyright Agent

Zunuzi HK Limited

Email: This email address is being protected from spambots. You need JavaScript enabled to view it. (with the subject line "DMCA Notice of Alleged Infringement")   

In the event Zunuzi, after receiving a proper DMCA Notice of Alleged Infringement, takes steps to remove or disable access to the challenged material, Zunuzi will take reasonable steps to promptly notify the party who originally posted such challenged material to the Zunuzi Platform that Zunuzi has removed or disabled access to such challenged material. Please note that pursuant to Section 512(f) of the DMCA, any person who knowingly materially misrepresents that material or activity is infringing, or that the material or activity was removed or disabled by mistake may be subject to liability. Please also be advised that Zunuzi enforces a policy of terminating the Zunuzi Accounts of, or banning, repeat infringers. A repeat infringer includes any user who has made two or more postings that Zunuzi has removed or disabled access to pursuant to notices of infringement under these DMCA notice and takedown procedures.               

2. Zunuzi article    

In addition to the Terms under “Member Content” of the Zunuzi Terms, this Section 2 (Zunuzi Articles) applies to you, if you are a Member that posts, uploads, publishes or submits any articles (an "Article") to the Zunuzi Platform.               

Any Articles constitute Member Content. Accordingly, you own the copyright to your Articles, and Zunuzi does not claim any ownership rights in any Articles. You acknowledge that plagiarism is theft of intellectual property. Plagiarism can constitute copyright infringement and you can be held accountable. If you make reference to any other works (books, news articles, publications, websites, etc.), you MUST give credit to the source. Zunuzi will review each of your Articles before they are published on the Zunuzi Platform. If Zunuzi discovers that your Article contains infringing materials, Zunuzi will reject such Article, and you will no longer be able to write Articles for the Zunuzi Platform.           

In addition to the license you grant to Zunuzi to use, view, copy, modify, distribute, publish and otherwise exploit your Member Content (including your Articles) pursuant to “Member Content” of the Zunuzi Terms, you hereby grant Zunuzi (i) the right to publish and republish your Articles and/or any content contained therein on the Zunuzi Platform, and to distribute your Articles and/or any content contained therein through email, downloadable file, and any other digital media; (ii) the right to archive the Article, to republish the Article and to make such Article available on the Zunuzi Platform perpetually; and (iii) the right to edit and adjust the format of any Article for the purpose of ensuring such Article is suitable for display on the Zunuzi Platform.                       

Zunuzi will give credit to you as the author of any Article you submitted, and will provide a link to the profile page of your Zunuzi Account.                

3. Settlement of conflict                                

You and Zunuzi agree that any dispute, claim or controversy arising out of or relating to (a) these Terms or the existence, breach, termination, enforcement, interpretation or validity thereof, or (b) your access to or use of Services at any time, whether before or after the date you agreed to these Terms, will be settled by binding arbitration between you and Zunuzi, and not in a court of law.   

You acknowledge and agree that you and Zunuzi are each waiving the right to a trial by jury or to participate as a plaintiff or class member in any purported class action or representative proceeding. Unless both you and Zunuzi otherwise agree in writing, any arbitration will be conducted only on an individual basis and not in a class, collective, consolidated, or representative proceeding. However, you and Zunuzi each retain the right to bring an individual action in small claims court and the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party's copyrights, trademarks, trade secrets, patents or other intellectual property rights. 

4. Trademarks    

Any trademarks, trade names, service marks, and logos (collectively, the “Trademarks”) used and displayed on this website are the registered or unregistered trademarks of, and the exclusive property of Zunuzi, and/or its affiliates or others and are protected under applicable law. Nothing on this website or in these terms and conditions of use should be construed or interpreted as granting or creating, by implication or otherwise, any license to use or duplicate any Trademark without the prior written consent of Zunuzi, or the applicable owner.           

The name “Zunuzi” and logo or other formatives or derivatives thereof may not be used in any way, including in advertising or publicity pertaining to the distribution of materials on this website without the prior written consent of Zunuzi. The use of the Zunuzi logo as part of a link to or from any site is prohibited unless the establishment of such a link is approved in advance by Zunuzi in writing. Other products or entity names mentioned in this website may be the trademarks of their respective owners. 

Payment policy 

This payment policy ("Payment Policy") governs the Payment Services (as defined in the Zunuzi Terms) provided by Zunuzi to you. Capitalized terms used but not defined in this Payment Policy have the meanings ascribed to such terms in our Terms of Service, which is available at www.Zunuzi.com (the "Zunuzi Terms").

1. Key terms for Payment Services            

"Zunuzi Credits" means the virtual currency purchased from Zunuzi, which can be used solely on the Zunuzi Platform to purchase Teacher Services, and does not have any value outside of the Zunuzi Platform. All Teacher Services on the Zunuzi Platform are paid for with Zunuzi Credits.           

"Hourly rates" or "Package Fees" means the amounts that are due and payable by a Student for confirmed language lessons that have been given by a Teacher. The Teacher alone, and not Zunuzi, is responsible for setting the amount of the Lesson Fees or Package Fees.                   

"Service Fees" means the fees Zunuzi charges to the Students when using italki Connection Services.

"Student Wallet" means an account created by a Student to purchase Zunuzi Credits that will be spent on the Zunuzi Platform. Zunuzi Credits in a Student Wallet can be used to pay for Teacher Services provided by Teachers, and other services offered by or through the Zunuzi Platform.               

"Payment Method" means a method or service available on the Zunuzi Platform for a Student to purchase Zunuzi Credits, such as credit card, debit card, or PayPal.           

"Teacher Wallet" means an account created by Teachers to receive payment for Teacher Services.       

"Withdrawal Method" means a method or service available on the Zunuzi Platform for a Teacher to receive cash in the exchange for Zunuzi Credits, such as PayPal, and other third party payment providers.   

In order to purchase any services on ZUNUZI you must be at least 18 years old. By using the services on ZUNUZI you must be at least 18 years old to be legally capable of entering into binding contracts, if you are under 18 years old, you must obtain a parental/guardian permission before purchasing any services. 

Zunuzi.com uses an Off-site payment method: the Escrow system prevents payment fraud and ensures Tutors get paid after they deliver the session. Zunuzi.com is not liable if Students ask Tutors if they can pay them directly. Accepting off-site payments also reduces your ratings and commission rate. Users of the Zunuzi platform must accept by using off-site payment methods that can result in getting banned from the Zunuzi platform. 

By using the Escrow system, Zunuzi.com helps and protects Students’ and Tutors’ credits(money) safely and securely. Students have recourse that ensures they get the Tutoring sessions and Tutors have protection to ensure they receive payment for their efforts. 

Costs for educational services are quoted at all times on the ZUNUZI website and are specified by Tutor. The cost of services are varying and changeable by the Tutor within reason of the Tutor, however, any changes made with the cost of services will not affect lessons taken previously. 

To pay for education services, Students must buy ‘Credits’ before connecting to the available and chosen Tutor. By purchasing any services on the ZUNUZI website, you are accepting the process of applying for Credits in order to contact the Tutor, without using credits, the student is not allowed to contact the Tutor in any way. All purchasing functionality is provided on an “AS IS” basis.

Cancellations: 

• When the Tutoring session gets canceled, Zunuzi.com will transfer 100% of the credits from your “Escrow Balance” to your “Available Balance”. Students will then be able to use these Credits to book sessions with the same or different Tutor. This means that Credits can not be refunded (cash) to your original form of payment. 
• If the student does not show up to the Tutoring session, it is considered a full complete session. The Tutor gets paid. 
• If the Tutor doesn’t show up to the session, the fee (credits) will be deducted.                

2. Service Fees            

Upon confirmation of Teacher Services, time, and price by both the Student and the Teacher, such Student and Teacher shall be considered as entering into a contract, pursuant to which the Student agrees to purchase, and the Teacher agrees to deliver, the Teacher Services (the "Lesson Contract"). You agree not to enter into any contractual provisions that conflict with the Zunuzi Terms or other Zunuzi Policies. The Student and Teacher each covenant and agree to act with good faith and fair dealing in performance of the Lesson Contract. Furthermore, the Student and Teacher each acknowledge and agree that the value, reputation, and goodwill of the Zunuzi Platform depends on their performance of the foregoing covenants and agreements. The Student and the Teacher therefore agree that Zunuzi has the right to take such actions with respect to the Lesson Contract, including without limitation suspension, termination, or legal actions, as italki in its sole discretion deems necessary to protect the value, reputation, and goodwill of the Zunuzi Platform.                   

3. Financial Terms for Students            

For Students, you must use Zunuzi Credits to purchase Teacher Services from a Teacher. Zunuzi provides each Student with a Student Wallet to hold the Zunuzi Credits.

3.1 Purchasing Zunuzi credits                       

In order to acquire Zunuzi Credits, you may use a Payment Method to pay for the desired amount of Zunuzi Credits through your Zunuzi Account. By providing Zunuzi with the required information for the applicable Payment Method, you authorize us to charge for the amounts you selected on the payment page of your Zunuzi Account. Following a successful transaction, your Student Wallet will have the corresponding amount of Zunuzi Credits. You acknowledge and agree that the Zunuzi Credit you purchased will be used to pay Zunuzi or Teacher for the services on the Zunuzi Platform. If you are a Company, Zunuzi Credit acquired by you may be allocated between the Company Employees’ Zunuzi Account.                   

3.2 No refunds on Authorized payments

Authorized payments are final. No refunds will be given for Zunuzi Credits purchased. 3.3. Third party payment method fees                   

When purchasing Zunuzi Credits, you may be charged additional fees by the third party that provides the applicable Payment Method. These fees are not under Zunuzi’s control, and Zunuzi disclaims all liability in this regard. Whatever Payment Method you use may be subject to additional terms and conditions, which we recommend that you review before using such Payment Method.

In the case where Tutors are not present in the virtual classroom, the Student will be refunded their service fees. 

3.3 Canceled lesson Requests                       

If a Lesson Request is canceled by the Student, declined by the Teacher, or expires (not confirmed by the Teacher within the request period), you will receive a 100% refund in the form of Zunuzi credits to the student’s student wallet.                   

3.4 Feedback and Ratings on lessons

As a Student, when you confirm a Lesson was successful, you may be asked to leave feedback and a rating for the Teacher. Leaving feedback or a rating is optional. However, if you do so, you agree that your feedback must be genuine and honest, and will not commit fraud, spam, insult, harass, threaten, or otherwise misuse the feedback system.

You agree to report violations or abuses of our rating and feedback system by contacting Customer Service, and agree not to take any actions that undermine the integrity of the feedback system.           

4. Financial Terms for teachers

For Teachers, you must use Zunuzi Credits to receive payment for Teacher Services from Students. Zunuzi provides each Teacher with a "Teacher Wallet" to hold the Zunuzi Credits and to convert Zunuzi Credits to cash.                   

4.1 Accepting Lesson Requests

Teachers will receive requests for Lessons from Students ("Lesson Requests"). By accepting a Lesson Request, you agree to provide the Lesson to the Student at the date and time as described in the applicable Lesson Request. You can choose to decline any Lesson Request. If you do not respond, the Lesson Request will automatically expire.

4.2 Cancellations of Lesson Requests

As a Teacher, you acknowledge and agree that italki may in its sole discretion cancel a confirmed Lesson Request pursuant to Zunuzi Terms and other Zunuzi Policies. You further acknowledge and agree that Zunuzi and the relevant Student will not have any liability for such cancellations or refunds.       

4.3 Withdrawal of Funds

When withdrawing Zunuzi Credits, you may be charged additional fees by the third party that provides the applicable Withdrawal Method. These fees are not under Zunuzi’s control, and Zunuzi disclaims all liability in this regard. Whatever Withdrawal Method you use may be subject to additional terms and conditions, which we recommend that you review before using such Withdrawal Method.           

4.4 Withholding or Delaying Disbursement of Funds

If Zunuzi determines that a Teacher's actions may have resulted or will result in a significant number of disputes, refunds or other claims from Students who purchased such Teacher’s Lessons, Zunuzi reserves the right to delay or stop the disbursement of all funds accrued in such Teacher's Teacher Wallet. If Zunuzi reasonably concludes that a Teacher has violated the Zunuzi Terms or other Zunuzi Policies, Zunuzi may refuse to disburse the funds accrued in such Teacher's Teacher Wallet and debit such funds from the Teacher Wallet.                   

5. Taxes

Teachers shall be solely responsible for determining their applicable tax related duties in connection with the income obtained from their Teacher Services, and shall also be solely responsible for remitting to the relevant authority any applicable taxes that need to be paid. Zunuzi cannot and does not offer tax-related advice to any Members.                   

6. Zunuzi Credits Policies

6.1 Zunuzi credits are not Bank deposits

You acknowledge that: (1) Zunuzi is not a bank, and Student Wallets and Tutot Wallets are a payment service rather than a banking service; and (2) Zunuzi is not acting as a trustee or fiduciary with respect to your funds, but is acting only as an agent and custodian. (3) Zunuzi IS NOT A BANK, AND AMOUNTS TRANSFERRED THROUGH OR STORED IN STUDENT WALLETS OR TEACHER WALLETS ARE NOT INSURED DEPOSITS.                       

6.2 Zunuzi credits expiration policy                       

Zunuzi Credits in a Zunuzi Student or Tutor Account will be valid for so long as the Member remains active on Zunuzi. Once the member terminates, account credits will also be terminated unless withdrawn prior to termination.                    

6.3 Foreign Exchange risk

Zunuzi Credits are tied to Canadian Dollars. Zunuzi is not responsible for currency fluctuations that occur when billing or crediting a credit or debit card denominated in a currency other than Canadian Dollars, nor is Zunuzi responsible for currency fluctuations that occur when receiving or sending payment via third party payment services when purchasing Zunuzi Credits or withdrawing an italki Credit balance.

6.4 Zunuzi credits limitations

Zunuzi Credits are valid only when purchased on the Zunuzi Platform or through authorized Zunuzi partners. Zunuzi Credits redeemed from gift cards or vouchers purchased through unofficial sources or channels are subject to cancellation without notice.